Support Videos
Online Ordering Back Office and Authorize.net Help
We know that with new systems comes a learning curve. So we provide the support you need here for your Online Ordering System, Voids, and Returns.
End of Day Closeout with Group Capture in Authorize.net
Ensure that all orders close together to help with accounting.
Navigate the Snaptown Back Office
Run-through of common features in your Snaptown back office.
Process a Void or Return in Authorize.net
Correctly process a void or return on an order.
Tablet and Printer Solutions
Here you will find the support you need for setting up your tablet and printer and troubleshooting common issues.
Log In to the Ordering Tablet
Start taking orders by logging into out system.
Solve Slow Tablet
Clear your order history from the tablet to speed it up.
How To Pull A Z-Report
Track your Online Ordering sales with a Z-Report.
Printer Set Up and Troubleshooting
Set up your printer and solve common connection issues.
Connect Printer to Tablet
Steps to connect or reconnect your printer and tablet.
Redeem Snaptown Promotions
Walkthrough on how to use the Snaptown Merchant Promotions.
Install AnyDesk
Get Remote Assistance from us using this free application.
Snaptown Loyalty and Marketing Help
Here you will find the support you need for setting up your Snaptown Customer Rewards, Promotions, and Events.
Setup Customer Rewards
Start taking orders by logging into your system.
Add Snaptown Promotions
Create a promotion in your Snaptown back office.
Add Snaptown Event
Create an event in your Snaptown back office.
Other Help Videos
Here you will find the support you need for completing yearly PCI Compliance, setting up your Access One for accounting purposes, and using your Pax S80 pinpad.
PCI Compliance Walkthrough
Use this walkthrough for online ordering compliance.
Access One Account Set Up
Set up your Access One to see live data, batching, and payments.
Bring In New Customers
Continually bring in new customers over the life of your business.
Pax S80 Walkthrough
Common questions about using your Pax S80 System.
Dejavoo Z11 Walkthrough
Common questions about using your Dejavoo Z11 System.